Having Trouble accessing Your Portrait Gallery?
Follow the instructions below and if you have any additional questions, feel free to contact us!
- Find your name (or your dog’s name) and your dog’s/your photo on the portrait gallery page. Click on the button that has you or your dog’s name.
- The button will take you directly to your gallery on our gallery website.
- If the gallery is password protected, you will have to enter a password when you land on your gallery’s page.
- Once in the gallery, download all the photos at once or one photo at a time using the arrow or download button at the bottom of the gallery or each photo.
- Your print-ready images will be emailed to you separately, unless otherwise specified.
- If you would like to purchase additional prints or specialty items, you can do so by hitting the “buy photo” button or shopping cart icon under each photo.
NOTE: You can also share photos from your gallery using the “share” icon directly to social media, unless the gallery is password-protected. You can always share the images on social media once you have downloaded them to your device.
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